contact

Customer Service
Our customer service contact number is (410) 65-OYIN-1 (410-656-9461)



We’d love to hear from you with questions about your order, our products, or the ordering process using the information above, or the form below. we try to answer all calls and emails within 2-3 days. If you do not hear back within this time, please email again. This is customer service contact info only; we regret that we are not able to take orders over the telephone.



DID YOU PLACE AN ORDER BETWEEN JAN 24TH AND FEB 1ST?
As you may notice, our website has been redesigned. We are so excited about the new look! But when our developers moved our database to the new, more powerful server, unfortunately some orders from January 24th to Feb 1st were left behind. Because of this, the information from these orders exists on our old servers (we have access to process and update the orders) but not on our new server – if you login here at oyinhandmade.com you will not see the records for these orders in your account. Also, if this was your first order, you will have to create a new account the next time you place an order. WE APOLOGIZE for this inconvenience!! Please rest assured that we have your order and are processing it… and please don’t hesitate to email us at info@oyinhandmade.com if you would like to confirm, or if you have any other questions about your order. We will be happy to help you!


Payment Via Mail
To pay via mail, please join the website and submit your order online through the Oyin cart. We cannot process money orders sent to us without an accompanying online order. At the end of the checkout process, choose ‘money order’ as your payment option, confirm your order, and send payment to the address above (the address will also be listed in your confirmation email.) Please make payable to EXITTHEAPPLE, our parent company. Orders paid via money order or check require additional administrative processing time.



Our Saturday Boutique
Got a free Saturday? Come by and see us at EXITTHEAPPLE, our Saturday boutique in Baltimore, MD – 2103 N. Charles St, 21218. To reach us at our Baltimore storefront during our Saturday hours of 12-7pm, dial 410-343-7020


Thanks so much for your interest in Oyin!

Comments or questions are welcome.